Archive - Entwine

Depth is a count, not a badge

The last three letters gave you numbers: CDE for how fast your ecosystem finds customers, CSI for whether they succeed, ECS for how much of their needs…

Oct 10 • Sion Welchart

September 2026

The gap list your customers already wrote for you

The Ecosystem Completeness Score (ECS): how much of what your customers need can your ecosystem deliver, and where the gaps are. Part 3 of the…

Sep 16 • Sion Welchart

The partnership paradox: your partners' work is invisible exactly where it matters

The Customer Success Index (CSI): five components, your weights, and a score that refuses to invent data it does not have. Part 2 of the…

Sep 8 • Sion Welchart

Your partners are faster than your pipeline. Can you prove it?

Customer Discovery Efficiency (CDE): one honest ratio for the claim every partnership team makes — measured, not estimated. Part 1 of the…

Sep 1 • Sion Welchart

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